Online Only

Based In Newcastle Upon Tyne, UK

We’re open Monday – Friday, 8 a.m. – 7:00 p.m. GMT

Frequently Asked Questions

A Few Helpful Hints. operates exclusively online therefore we do not have a physical showroom. Email is the best form of contact and we typically respond within minutes. You can contact us using the form on this page. However, if you would like to talk to someone, please drop us a line using the contact form to the right and we’ll call you back.

All orders within the UK are despatched FREE of charge, however we do charge additional shipping fees which vary by country. Once you add your purchase to the cart and select your country, the website will calculate the final shipping price.

You can pay using PayPal, Credit/ Debit card or by bank transfer. If you choose to pay by credit or debit card, simply select ‘PayPal’ at the checkout and follow the on screen instructions. You do not need a PayPal account to use this option – simply select the ‘Don’t have a PayPal account?’ option and checkout as a guest safely and securely. If you choose to pay by banks transfer we will email you payment details once we have received your order.

We despatch all orders within 24 hours and most on the same day.We currently offer a standard next day delivery service from the point of despatch via Royal Mail 1st Class inside the UK. Most deliveries in the UK take approximately 1 day, however you should typically allow 2 extra working days for deliveries to and from Northern Ireland and up to 5 extra working days for the highlands and islands of Scotland. International deliveries may take up to 10 working days from the point day of despatch. 

Yes. Once your order is complete you will receive an email containing your .pdf invoice.

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